Docs → CORA Assist

Core Features

CORA Assist

An on-page AI widget that indexes your site’s content and delivers real-time answers to visitors — sourced only from your own content.

How it works

CORA Assist gives visitors a conversational way to find information on your site. Instead of keyword search, visitors ask natural language questions — Assist matches against a pre-built index of your site’s content and returns sourced answers with links.

Unlike a general-purpose AI chatbot, CORA Assist only draws from your site’s published content. It doesn’t fabricate information or use outside sources.

Content indexing

CORA Assist builds and maintains a JSON content index from your site’s published posts and pages. The index stores:

  • Post ID, title, slug, and URL
  • Parent/child hierarchy and breadcrumb path
  • Full post content and ACF field text
  • A keyword index derived from content
  • Last modified date for cache invalidation

When a visitor submits a query, Assist first matches keywords, then reads the relevant content to formulate a response. This two-pass approach keeps response times fast even on large sites.

The index rebuilds automatically when posts are published or updated. You can also trigger a manual reindex from the CORA Assist settings page.

The widget

CORA Assist appears as a persistent icon in a configurable corner of the page. Clicking it opens a chat-style panel where visitors type questions.

Each response includes:

  • A plain-language answer synthesized from matching content
  • Source links to the pages the answer was drawn from
  • A fallback message if no relevant content is found

Configuration

Found under CORA → Assist Settings:

  • Widget position — bottom-left or bottom-right
  • Widget label — customize the prompt text on the closed widget
  • Post types to index — select which post types are included
  • Excluded pages — URLs to exclude (e.g. thank you pages, gated content)
  • Reindex trigger — manually rebuild the content index

Requirements

  • WordPress 6.4+
  • PHP 8.1+